Returns Policy

All our products carry a 12 month guarantee. However, if you want to return something? No problem! You have 100 days to return items. Use our hassle free method to return.

Procedure for returns

Kindly follow this carefully

  1. E-mail to us the product code, the amount you paid and the reason for return. Our E-mail address is customercare@hidecraft.com
  2. We will inform you of our decision to accept the “return” or otherwise within 48 hours of your E-Mail.
  3. In case we accept, we will ask our courier to collect from your address without any cost to you

Please keep the following in mind:

  1. Item(s) must be in their original, unused condition, and returned within 100 days of receipt in the original box.
  2. Original barcodes, tags, labels, product, and brand packaging should not be tampered with.
  3. Sachets/ packets accompanying the box should not be opened/ tampered with.

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